Featured Case Studies

Amazon Vendor is a growing account for Unicorn Products, and as a well established Amazon Vendor for many years, the growing administrative burden of processing orders was causing problems in the company. These problems included: 1. Delay in putting the orders onto SAP, 2. Delay in giving the order to the warehouse for shipment creation, 3. Delay in confirming the orders to Amazon Vendor. Amelia and Chris are responsible for the order processing for the UK and French accounts. 

Gtechniq were offering high quality, disruptive products to the marketplace through Amazon Vendor. With a rapidly growing account and wanting to scale their sales more, they approached Khoo Seller to see how we could support them with their growth plans. Under their old system in May 2020, each order was taking a large amount of time to process, allocate, produce and then ship. This was meaning that as their account grew more and more there was the need to hire more staff to keep up with the demand. Gtechniq sought a way that they could keep growing sales without needing to spend more time in administration, as well as streamline their dispatch process.