Customer Communication and CRM
- See order history, customer communication and previous emails on a customer record.
- Assign a customer to a group depending on their previous purchases for inbuilt re-marketing.
- Give customers attributes and tags to help you manage different types of customers.
- Email customers with quick actions and templated emails, easy for your staff to use and manage.
Customer Statement and Account
- View a customer account and statement, email this to a customer with a customisable templated email.
- Customers can pay their balance online, over the phone or offline.
- Assign credit limits, credit terms and custom prices for each customer for a personal customer experience.
Customer Grouping and Remarketing
- Automatically group customers into groups depending on which products they have bought previously.
- Use these groups to re-market promotions, deals and vouchers.
- Synchronise your website CRM database with external campaign managers for full email marketing power.
- Unlock the data from sales orders to generate more future sales and drive repeat purchasing.